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Serving San Carlos, CA and surrounding areas. (650) 530-1397
Effective date: January 1, 2026
By accessing or using the website located at sancarlosfence.com, or by requesting, scheduling, or receiving services from RG San Carlos Fence ("Company," "we," "us," or "our"), you ("Customer") agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.
RG San Carlos Fence provides residential and commercial fence installation, repair, replacement, and related services in San Carlos, CA and surrounding communities. The specific scope of work for any project is defined in a written estimate or contract provided to the Customer before work begins.
We reserve the right to decline any project at our discretion. We do not guarantee availability for any specific start date until a written agreement is signed and any required deposit is received.
All estimates provided by RG San Carlos Fence are based on the information available at the time of the on-site visit or inquiry. Estimates are not binding contracts. A final written quote will be provided before work begins.
Prices may change if the scope of work changes, if unforeseen site conditions are discovered (such as underground obstructions, unmarked utilities, or significant grade changes not visible during the initial visit), or if the Customer requests changes to materials or design after the quote is issued.
We will notify the Customer in writing of any price changes before proceeding with additional or changed work. The Customer may accept or decline the revised scope.
Project start dates are confirmed in writing after a signed agreement and any required deposit are received. Scheduling is subject to crew availability, permit timelines, weather conditions, and other factors outside our control.
If the Customer needs to cancel or reschedule a project, please notify us as soon as possible. Cancellations made after work has begun may result in charges for work completed and materials already purchased or ordered.
We reserve the right to reschedule work due to weather conditions, permit delays, or other circumstances that would affect the safety or quality of the installation. We will notify the Customer promptly of any such changes.
Payment terms are stated in the written agreement provided before work begins. A deposit may be required to secure scheduling. The remaining balance is typically due upon completion of the project, unless otherwise agreed in writing.
Accepted payment methods will be stated in the written agreement. Payments not received by the agreed due date may result in a late fee and suspension of any warranty obligations until the account is current.
In the event that collection efforts become necessary, the Customer agrees to pay reasonable collection costs and attorney fees incurred by the Company.
The Customer is responsible for:
The Company is not liable for damage to property, plants, irrigation systems, or other items that were not disclosed prior to work beginning and that could not be reasonably identified during the on-site visit.
Where required by local law, RG San Carlos Fence will apply for building permits on the Customer's behalf as part of the project. Permit fees, when applicable, will be included in the written quote.
The Customer is responsible for ensuring that any HOA rules, deed restrictions, or easement requirements are satisfied before work begins. The Company will comply with all applicable local building codes and regulations.
RG San Carlos Fence stands behind the quality of its workmanship. Any workmanship warranty provided is stated in the written agreement for your project.
Materials used in your project may carry manufacturer warranties. We will provide you with any available manufacturer documentation at project completion. We are not responsible for manufacturer warranty claims and cannot guarantee manufacturer warranty terms.
The workmanship warranty does not cover damage resulting from: acts of nature (including storms, floods, earthquakes, or fire), normal wear and tear, Customer misuse or modification, or damage caused by third parties.
Except as expressly stated in the written agreement, all services are provided "as is" without any additional warranty, express or implied.
To the fullest extent permitted by applicable law, RG San Carlos Fence shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to services provided, including but not limited to loss of use, loss of profits, or property damage beyond the direct cost of the services rendered.
Our total liability to the Customer for any claim arising out of or related to services provided shall not exceed the amount paid by the Customer for the specific project giving rise to the claim.
If a dispute arises between the Customer and RG San Carlos Fence, both parties agree to first attempt to resolve it informally by contacting us at projects@sancarlosfence.com or (650) 530-1397. We will make a good-faith effort to resolve the dispute within 30 days.
If informal resolution is not successful, both parties agree to submit the dispute to binding arbitration in San Carlos, California, under the rules of a mutually agreed arbitration provider. The arbitrator's decision shall be final and binding. Each party will bear its own costs unless the arbitrator determines otherwise.
These Terms and Conditions are governed by the laws of the State of California, without regard to its conflict of law provisions. Any legal action not subject to arbitration under Section 10 shall be brought exclusively in the state or federal courts located in San Mateo County, California.
The content on sancarlosfence.com is provided for general informational purposes only. We make reasonable efforts to keep information current, but we do not guarantee that all information is accurate, complete, or up to date at all times.
You may not use our website for any unlawful purpose or in any way that could damage, disable, or impair the site. You may not attempt to gain unauthorized access to any part of the website or its related systems.
We may update these Terms and Conditions at any time. When we do, we will update the effective date at the top of this page. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms. We encourage you to review this page periodically.
If you have questions about these Terms and Conditions, please contact us:
RG San Carlos Fence
1023 Montgomery St
San Carlos, CA 94070
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